September 2020 RV Manufacturer Recalls

A manufacturer recall can create a safety risk if not repaired

Your recreational vehicle may be involved in a safety recall and may create a safety risk for you or your passengers. Safety defects must be repaired by a certified dealer at no cost to you. However, if left unrepaired, a potential safety defect in your vehicle could lead to injury or even death.

What is a recall?

When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a recreational vehicle or item of RV equipment creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that vehicle or equipment at no cost to the consumer.

Bellingham RV Park, Bellingham, Washington © Rex Vogel, all rights reserved

NHTSA releases its most recent list of recalls each Monday.

It should be noted that RV recalls are related to vehicle safety and not product quality. NHTSA has no interest in an air conditioner failing to cool or slide out failing to extend or retract—unless they can be directly attributed to product safety.

NHTSA announced 17 recall notices during September 2020. These recalls involved 11 recreational vehicle manufacturers—Forest River (3 recalls), Keystone (3 recalls), Heartland (2 recalls), Gulf Stream (2 recalls), Thor Motor Coach (1 recall), Jayco (1 recall), Foretravel (1 recall), Newmar (1 recall), Grand Design (1 recall), Tiffin (1 recall), and MCI (1 recall).

Roosevelt State Park, Mississippi © Rex Vogel, all rights reserved

Forest River

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall is expected to begin September 27, 2020. Owners may contact DTNA customer service at 1-800-745-8000. Forest’s number for this recall is 51-1203.

Durango RV Resort, Red Bluff, California © Rex Vogel, all rights reserved

Forest River

Forest River, Inc. (Forest River) is recalling certain 2021 Coachmen Catalina CAT261BHS-8 and CAT263BHSCKLE recreational trailers. The exterior griddle was built with a six foot hose, allowing the griddle to be stowed in the vehicle with an open flame.

None of the vehicles have been retailed yet. Forest River dealers will install a three foot LPG hose instead of the six foot one, free of charge. Owners may contact Forest River customer service at 1-574-825-4995. Forest River’s number for this recall is 103-1227.

Western Way RV Resort, Tucson, Arizona © Rex Vogel, all rights reserved

Forest River

Forest River, Inc. (Forest) is recalling certain 2021 Berkshire BEA40C-380, BEA40E-380, BEA45A-450, and BEA45CA-450 motorhomes equipped with 3000W inverters. These inverters supply too much current to the 10 gauge Romex wire.

Forest River will notify owners, and dealers will replace the 3000W inverter with a 2800W inverter, free of charge. The recall is expected to begin October 14, 2020. Owners may contact Forest customer service at 1-754-533-5934. Forest’s number for this recall is 40-1225.

Bella Terra of Gulf Shores, Foley, Alabama © Rex Vogel, all rights reserved

Keystone

Keystone RV Company (Keystone) is recalling certain 2021 Outback travel trailers. The Federal Identification Tag incorrectly states that the tire pressure should be 65 PSI, when the correct tire pressure is 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, “Certification.”

Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall is expected to begin September 21, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 20-384.

Canyon Vista RV Resort, Gold Canyon, Arizona © Rex Vogel, all rights reserved

Keystone

Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.

Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall is expected to begin October 19, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 20-385.

Californian RV Resort, Acton, California © Rex Vogel, all rights reserved

Keystone

Keystone RV Company (Keystone) is recalling certain 2020-2021 Dutchmen Yukon 399ML, 400RL and 410RD recreational trailers. The bedroom egress window has a black round knob installed rather than a narrow crank handle.

Keystone will notify owners, and dealers will remove the existing black round knob and replace it with a narrow crank handle, free of charge. The recall is expected to begin October 19, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 20-386.

Creek Fire RV Resort, Savannah, Georgia © Rex Vogel, all rights reserved

Heartland

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.

Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Heartland customer service at 1-877-262-8032.

Terre Haute KOA, Indiana © Rex Vogel, all rights reserved

Heartland

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The manufacturer has not yet provided a recall schedule. Owners may contact Heartland customer service at 1-877-262-8032.

Frog City RV Park, Duson, Louisiana © Rex Vogel, all rights reserved

Gulf Stream

Gulf Stream Coach, Inc. (Gulf Stream) is recalling certain 2021 Enlighten 25BH travel trailers. The lower front trim strip may be missing from the refrigerator. The front strip is required to make the refrigerator cabinet seal complete, and provides complete isolation of the combustion system from the travel trailer interior.

All of the trailers affected by this recall have been repaired and owner letters will not be sent. Owners may contact Gulf Stream customer service at 1-800-289-8787. Gulf Stream’s number for this recall is 08312020.

Hacienda RV Resort, La Cruces, New Mexico © Rex Vogel, all rights reserved

Gulf Stream

Gulf Stream Coach, Inc. (Gulf Stream) is recalling certain 2020 Enlighten 25BH and 248BH travel trailers. The lower front trim strip may be missing from the refrigerator. The front strip is required to make the refrigerator cabinet seal complete, and provides complete isolation of the combustion system from the travel trailer interior.

Gulf Stream will notify owners, and dealers will inspect the trailers and verify that the seal at the bottom of the refrigerator cabinet is installed properly, free of charge. The recall is expected to begin in September 2020. Owners may contact Gulf Stream customer service at 1-800-289-8787. Gulf Stream’s number for this recall is 08282020.

Portland Fairview RV Park, Portland, Oregon © Rex Vogel, all rights reserved

Thor Motor Coach

Thor Motor Coach (Thor) is recalling certain 2019-2021 Hurricane and Windsport motorhomes, models 27B, 29M, 32T, 33X, 34J, 34R and 35M. The electronic control center circuit board may be damaged from voltages over 17 volts or a reverse polarity situation.

Thor will notify owners, and dealers will add an additional circuit module to the existing component board to provide reverse polarity and over-current protection, free of charge. The recall is expected to begin October 20, 2020. Owners may contact Thor customer service at 1-877-855-2867. Thor’s number for this recall is RC000203.

Freightliner Custom Chassis Service Center, Gaffney, South Carolina © Rex Vogel, all rights reserved

Jayco

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall is expected to begin October 9, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco’s number for this recall is 9903518.

Colorado River Thousand Trails Preserve, Columbus, Texas © Rex Vogel, all rights reserved

Foretravel

Foretravel, Inc. is recalling certain 2020 iC-37 motorhomes equipped with Xantrex Inverters which have an internal ground neutral bond. The vehicles were also wired with an additional external ground neutral bond. Having more than one ground/neutral bond in a system creates the possibility of electrical shock when making contact with the metal surfaces of the coach.

All of the affected units have been remedied and owner notification letters will not be sent. Owners may contact Foretravel customer service at 1-800-955-6226.

Clinton-Knoxville North KOA, Clinton, Tennessee © Rex Vogel, all rights reserved

Newmar

Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”

Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Newmar customer service at 1-800-731-8300.

Texas Lakeside RV Resort, Port Lavaca, Texas © Rex Vogel, all rights reserved

Grand Design

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2021 Solitude recreational trailers. The liquid propane (LP) supply line that runs through the exterior lower refrigerator compartment may contact the burner tube of the refrigerator, possibly damaging the line and causing an LP gas leak.

Grand Design will notify owners, and dealers will inspect the LP supply line for damage, replacing it as necessary. All lines in the vicinity of the burner tube will be wrapped in a thermal foil heat barrier material, then secured away from the burner tube of the refrigerator with additional P-clamps, free of charge. The recall is expected to begin September 30, 2020. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 910021.

Columbia Riverfront RV Park, Woodford, Washington © Rex Vogel, all rights reserved

Tiffin

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.

Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Tiffin customer service at 1-256-356-8661.

Columbia Sun RV Park, Kennewick, Washington © Rex Vogel, all rights reserved

MCI

Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.

MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall is expected to begin October 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI’s number for this recall is SB 486.

Please Note: This is the 20th in a series of posts relating to RV Manufacturers Recalls

Worth Pondering…

It is easier to do a job right than to explain why you didn’t.

—Martin Van Buren